Prescription ordering
We regret we are unable to take any requests for repeat prescriptions over the telephone
As of 1st April 2026 pharmacies are no longer allowed to order medications on a patients behalf. Patient-led ordering (PLO) for prescriptions is being implemented across Wolverhampton and the surrounding areas including through the Royal Wolverhampton NHS Trust and GP surgeries. The new policy requires patients to order their `own` medications directly from their GP practice rather than relying on their pharmacy to place the order. The deadline has been extended to 1st June 2026. After this date patients must order via one of the following ways:
- NHS app - click on this link for the NHS app We are actively encouraging all patients to download this app. You can order your medications, see test results and also view your medical record
- Patient access - Click on this link patient access this is a similar portal to the above. Ask at reception for further details
- In-person - Hand in the right hand side of your prescription via reception or the prescription box located by the front door
- by post - you can mail your repeat slip to the surgery
- Proxy access - by agreeing for a family member to have proxy access to enable them to order on your behalf. (This is strictly for medications only, no access to your medical record) ask reception for more information.
The new policy was introduced to:
- reduce wasted medication.
- Improve safety and avoid over-ordering/stockpiling.
- Give patients more control over their prescriptions.
If you are on regular medications, your Doctor may issue you with a repeat prescription. This will be reviewed annually.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed
Collecting your prescription
All prescription will be sent directly to your nominated pharmacy. If you do not have one nominated then it will be sent automatically to Rexhalls Chemist.
Questions about your prescription
Your local pharmacists can also answer any questions about your prescription. They can answer questions on medicines you can buy without a prescription.
Find a pharmacy
NHS Medicines A to Z
Prescription charges
Find out more about prescription charges on nhs.uk
Pharmacy First scheme
Local pharmacies can now also prescribe for a range of minor illnesses.
As qualified healthcare professionals, they can offer advice/ medication for minor illnesses. Rexhall Pharmacy offer this service along with other participating pharmacies in the area. CLick the link to find out more Black_Country_MAS_June_2025 (EXTERNAL XLSX)
- Sinusitis
- Sore Throat
- Ear ache
- Infected Insect bite
- impetigo
- Shingles
- Uninary Tract Infection (women aged 16 to 64yrs only)
- Blood pressure checks
- Plus many more for full list click this link Minor ailment scheme
They can also advise on medicine that you can buy without a prescription.
Over-the-counter medications (OTC)
Following national guidance from NHS England, GP practices in Wolverhampton are encouraged to no longer prescribe for conditions that are self-limiting or easily treated through self care. Such as:
- Minor pain / Aches - Headaches, fever, muscle aches, sprains, sports injuries, period pain, back pain
- Skin conditions - Dandruff, mild acne, dry skin, nappy rash, athlete’s foot, insect bites/stings, sun protection, sunburn
- Coughs & Colds - Coughs, colds, sore throat, nasal congestion
- Digestive issues - Diarrhoea (adults), indigestion, constipation, haemorrhoids
- Eye / Ear / Mouth - Conjunctivitis, dry/sore eyes, earwax, mouth ulcers, toothache
- Other - Head lice, travel sickness, warts, verrucae, minor burns/scalds
Find a pharmacy
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff without being overheard.